Cancellations & Rescheduling

Cancelling

Unfortunately, you’ll need to pay 100% the session cost if you call to cancel inside 48 hours of the session start time.

However, depending on when you get in touch, you might be able to reschedule to avoid paying the full cost.

Rescheduling 

Rescheduling your session is free if it’s outside 48 hours of the session start time.

If you reschedule between 48 hours and 24 hours of the session start time you’ll still need to pay 50% of your booking

If you need to reschedule within 24 hours of the session start time you’ll need to pay 100% of the booking

If you are rescheduling a session from a bundle, we are able to reschedule a session to another date inside the first and last sessions of the original bundle booking.

Payment

Payment may be made at reception with cash or etfpos.
We encourage you to pay on arrival c: