Rescheduling & Cancelling

Before booking please take a moment to be advised of the 48 hour cancellation / rescheduling policy that applies to bookings across the studios.

Rescheduling

Rescheduling before 48 hours of the session start time = no charge

Rescheduling between 48 hours and 24 hours of the session start time = 50% of the session cost ( excludes hire gear )

Rescheduling within 24 hours of the session start time= 100% of the session cost ( excludes hire gear )

Rescheduling a bundle booking

If you are rescheduling a session from a bundle, we are able to reschedule a session to another date inside 7 days of the first and last sessions of the original bundle booking.

Cancelling

Cancellations within 48 hours of the session start time = 100% the session cost ( excludes hire gear )